I structured a series of interview questions, to help to identify one main problem that frustrates her within the limited time box. During the interview, we identified the problem area: her regular workout routine.
The frustration is that she has collected an enormous amount of work out information and suggestions in her head, but this is not organized, so whenever she needed to recall particular workout information, she sometimes couldn’t remember, and she had to take some time to recall it.
Also, she doesn't like to follow a fixed workout plan. She would like to tailor each of her workout sessions based on how she feels at the time; but quickly picking out what to do when she is ready to go can be challenging for her at present, as she has to go through all the information she has collected in her head and then somehow try to come up with a workout plan.